You know a couple years back I wrote an article called “The Lookdown Generation” to describe the experience we had with my then 16-year old son. Well, it turns out I wasn’t the only one who noticed this phenomena. In episode 19 (Season 2), I speak with Julienne Ryan, author of the non-economically titled “Learned it in Queens Communications Playbook: Winning Against Digital Distraction: ” about the importance of communication in an authentic fashion. “Be real, get results.”
Now, more than ever, each conversation is like adding to your foundation of trust, brick by conversational brick. Allowing your people to be authentic gives them the freedom to talk openly with you – using active listening, you can identify what “lights up” your employees.
No need to write about it, get your ears on and listen to me and Julienne Ryan on HR Hardball.
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